Privacy Policy

We are in the business of personalized vacations, so privacy is of utmost importance to us. We are not here for your data. We assure you that we will also not spam you with unsolicited emails, messages, or calls.

Privacy Policy Effective Date: 16th May 2023

At Dubai Private Adventure (D P A TRAVEL & TOURISM L.L.C. Dubai) (referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

Information We Collect:

1. Personal Information: When you book a desert safari or use our services, we may collect personal information such as your name, email address, phone number, and billing information. We collect this information to process your bookings, respond to inquiries, and provide a personalized experience.
2. Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our services and tailor our offerings to better suit your needs.

Use of Information:

1. Personalization: We may use your personal information to personalize your experience and provide you with tailored offers, promotions, and recommendations.
2. Communication: We may use your contact information to respond to your inquiries, provide customer support, and send important service-related notifications.
3. Booking and Payment Processing: We use your information to process your bookings, facilitate payments, and confirm reservations.
4. Analytics and Improvements: We may analyze usage data to understand trends, improve our website and services, and enhance your overall experience.
5. Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request.

Data Security:

1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
2. We use secure connections (SSL) for data transmission and encrypt sensitive information during storage.
3. However, please note that no data transmission or storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Third-Party Disclosure:

1. We may share your information with trusted third parties who assist us in providing our services, such as payment processors or booking platforms. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect its confidentiality.
2. We may disclose your information in response to a legal request, to enforce our policies, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect usage data and enhance your browsing experience. You have the option to disable cookies through your browser settings, although this may affect certain functionalities of our website.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The revised version will be effective upon posting on our website. We encourage you to review this Policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@dubaiprivateadventure.com.

By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and consent to collecting, using, and disclosing your information as described herein.